Once the instance set-up is complete, we always advise you go through the delegate journey yourself to make sure you're happy with all the functionality.
First, log-out of the admin area – this cannot be achieved when you’re logged into DelegateManager.
If the system is still unpublished, don't worry, you can still test the user journey. Status unpublished simply means the website automatically redirects to log in. You can bypass this by changing your URL.
For example, if your Instance is 'myevent', your URL will be
In unpublished mode, your site will default to
Remove '/site/login', and replace with '/user/create', like so;
We recommend you then go through the sign-up process and book yourself onto the event. This should be continued through to testing calendar links and receiving auto-confirmation emails.
This testing phase gives you the opportunity to change/amend any settings yourself via the admin area. If you’re not sure how to change an item and can't find any advice here in the help centre, contact our support team to have the change made.
Once you are happy with the test, you'll want to delete any test bookings; log back into the admin area, navigate to delegates, view your test delegates and delete delegate – this will not only delete the delegate entry, but also any bookings associated with that delegate.